PRIVACY + YOUR INFORMATION
Privacy Policy.
The important stuff about what information this website collects, what happens when you contact Rella Counseling, and how that information is handled.
The short version.
Rella Counseling, LLC respects your privacy and aims to collect only the information reasonably needed to operate this website and respond to people who reach out.
Information submitted through this website is not sold or rented to advertisers. The contact form is intended for general inquiries, not for sharing detailed clinical information, medical records, or urgent health concerns.
This Privacy Policy applies to information collected through the Rella Counseling website. It does not replace the separate privacy notices and protections that may apply to information created or maintained as part of an established therapy relationship.
Information you provide.
If you choose to contact Rella Counseling through the website, you may be asked to provide information including:
- Your name
- Your email address
- Your phone number, if you choose to provide it
- What you are reaching out about
- Information you choose to include in the “How can I help?” field
You are not required to provide more information than is reasonably necessary to make an initial inquiry.
What happens when you submit the form.
This website is hosted through Squarespace. When you submit the contact form, your submission is delivered to Rella Counseling’s designated business email account.
Squarespace may also process and store information associated with form submissions through its website and contact-management systems. This can include your email address, contact information, and the information you entered into the form.
Information submitted through the website is used primarily to review and respond to your inquiry and to determine appropriate next steps.
Information collected automatically.
Like most websites, this site may automatically collect limited technical information when you visit. Depending on the website settings and services in use, this may include information such as:
- Browser and device information
- IP address or approximate location information
- Pages viewed
- Date and time of visits
- Referring websites or traffic sources
- General information about how visitors interact with the site
This information may be processed by Squarespace to provide website functionality, maintain security, and provide website traffic and performance information.
How information is used.
Information collected through or in connection with this website may be used to:
- Respond to questions or consultation requests
- Communicate about services and scheduling
- Operate and maintain the website
- Understand general website traffic and performance
- Protect the website from misuse, fraud, or security threats
- Meet applicable legal, regulatory, or professional obligations
Rella Counseling does not sell personal information submitted through the website.
Cookies + website analytics.
This website is built and hosted using Squarespace. Squarespace uses certain cookies and similar technologies that help websites function properly and may also use analytics and performance technologies to provide information about website traffic and visitor activity.
Cookies are small pieces of data stored by a website or browser. Some are necessary for the website to function. Others may be used to understand general site performance and how visitors interact with the website.
You can control or delete cookies through your browser settings. Blocking some cookies may affect how certain parts of the website function.
Third-party services.
Rella Counseling uses third-party service providers when necessary to operate the website and communicate with people who reach out.
Squarespace provides the website hosting, form functionality, contact-management tools, and related website services. Form submissions are also delivered to Rella Counseling’s designated business email service.
These providers may process information as necessary to provide their services and are subject to their own privacy policies, security practices, and legal obligations.
Rella Counseling does not currently use third-party advertising pixels, social-media tracking pixels, or embedded marketing widgets on this website.
Clinical information + HIPAA.
This website Privacy Policy applies to information collected through the public Rella Counseling website. It is separate from the privacy practices that govern protected health information created, received, or maintained in connection with clinical care.
If you become a client of Rella Counseling, additional privacy rights, notices, policies, and protections may apply to your clinical information, including those required by applicable federal and state law.
The website contact form should not be used to transmit medical records, detailed treatment information, diagnoses, medication information, or other sensitive clinical information.
Security + data retention.
Rella Counseling takes reasonable administrative and technical steps to protect personal information within its control. Information is retained only for as long as reasonably necessary for the purposes for which it was collected, business operations, or applicable legal and professional requirements.
No website, email system, or internet transmission can be guaranteed to be completely secure. For that reason, please use discretion when deciding what information to send through the website.
External links.
This website may contain links to other websites or online services. Once you leave the Rella Counseling website, the privacy practices of those third parties apply.
Rella Counseling is not responsible for the content, security, or privacy practices of websites operated by other organizations.
Children's privacy.
Rella Counseling provides clinical services to some adolescents, but this public website is not designed as an online service directed to young children and is not intended to independently collect personal information from children through general website use.
Parents, guardians, and prospective clients with questions about services for adolescents may contact Rella Counseling using the general contact information provided on the website.
Your choices.
You may choose not to submit information through the contact form and may instead use another contact method made available by Rella Counseling.
You may also adjust your browser settings to limit or delete cookies. Depending on applicable law and the nature of the information involved, you may have additional rights concerning personal information maintained about you.
Questions about information submitted through this website may be directed to Rella Counseling using the contact information below.
Changes to this policy.
This Privacy Policy may be updated from time to time to reflect changes to the website, services, technology, or applicable requirements.
When updates are made, the “Last Updated” date at the top of this page will be revised.
QUESTIONS?
Privacy questions are welcome.
If you have a question about this Privacy Policy or about information submitted through this website, you can contact: